Privacy Policy

Bee Parking Heathrow Privacy Policy

Right, here's how we handle your information at Bee Parking Heathrow. We're not trying to confuse you with legal jargon - this is just the straight facts about what we do with your details.

We might update this policy now and then if things change. When we do, it'll be reflected on this page, so worth checking back occasionally. This version came into effect on 01/10/2023.

Everything we do follows GDPR rules - that's the General Data Protection Regulation if you're wondering - which basically means we have to protect your data properly and give you control over it.

How Long We Keep Your Information

We don't hang onto your details forever. Any information about you or your car is only kept as long as we actually need it for running the service. Once we're done with it, it gets deleted from our system.

Under the Data Protection Act 1998, you can email us any time to see what information we've got on you. After a set period, everything gets wiped.

What Information We Need

When you book parking through our website, we'll ask you for:

  • Your name
  • Phone number (we'll verify it's real)
  • Email address
  • Home address
  • Postcode
  • Your booking history with us

If you want to see what we've got stored, just drop us an email and we'll show you.

What We Do With Your Details

We use the information you give us to actually run the service and make it better. Here's what that means in practice:

  • Getting in touch with you by email or phone
  • Sorting out any questions or problems you've got
  • Processing your bookings and payments
  • Asking for feedback on how we're doing
  • Recording phone calls (for training our staff and checking service quality)
  • Stopping anyone from misusing the service
  • Sending you emails about deals and updates (only if you want them)
  • Letting you know about new features or discounts
  • Handling live chats, emails, and phone queries
  • Keeping our own records straight
  • Working out what customers want so we can improve things

Your information stays with us. We don't sell it, rent it out, or share it with random third parties. It's yours, and we treat it like that.

Keeping Your Information Protected

We only ask for what we actually need - nothing more. Here's how we handle it:

  • We only collect information when there's a proper reason
  • Everything's kept accurate and current
  • We've got measures in place to stop anyone accessing it who shouldn't
  • When we don't need it anymore, it's deleted
  • We use physical, electronic, and management systems to prevent breaches and unauthorized access

About Cookies

A cookie's just a tiny file that gets saved on your computer when you visit websites. You can accept them, reject them, or block them completely in your browser settings - totally up to you.

Why We Use Them

Cookies help us see how people use the website so we can make it better. We use Google Analytics to track this stuff, but it doesn't save any of your personal information. If you want to know more about how Google handles cookies, check their privacy policy directly.

Sometimes other companies might drop cookies on your computer when you're on our site - usually for tracking referrals, ads, or sponsored links. These normally expire after 30 days.

Links to Other Websites

Apart from CompareParkingPrices.co.uk (which is our panel site where you can also make bookings), we might link to other websites that we think are useful or relevant. Just so you know, once you click through to another site, you're leaving ours, and whatever happens there falls under their privacy policy and terms - not ours.

Your Agreement

When you book parking with us or fill in any form on Bee Parking Heathrow, you're agreeing to let us collect and use the information you've provided for the purposes explained above.

This policy's been running since 01/10/2023 and follows GDPR regulations.

Get in Touch

Got questions about your information? Want to change something or see what we've got stored? Just contact us:

Bee Parking Heathrow

Phone: 07506299509

Email: info@beeparkingheathrow.co.uk

If there's anything wrong with your details, we'll fix it straight away.